Support & FAQ

Welcome to Luxury Bring's Support & FAQ section, designed to assist you with any queries or concerns you may have regarding our exquisite jewelry collections. Below, you'll find answers to commonly asked questions, as well as information on how to contact our dedicated support team for further assistance.


If you require immediate assistance or have specific inquiries regarding your purchase, our knowledgeable and friendly support team is here to help. You can reach us through the following channels:

  • Customer Service Hotline: Call us at [Your Customer Service Number] during our business hours to speak with a representative directly.

  • Email Support: Send us an email at [Your Email Address] with your questions or concerns, and one of our representatives will get back to you promptly.

  • Live Chat: Visit our website and engage with our live chat support feature for real-time assistance from our support team.


1. What materials are used in Luxury Bring jewelry? Luxury Bring jewelry is crafted using only the finest materials, including premium metals such as gold, silver, platinum, and high-quality gemstones sourced from reputable suppliers.

2. How do I determine my ring size? You can use our online ring size guide available on our website to find your perfect fit. Alternatively, visit our showroom for personalized assistance in determining your ring size.

3. Do you offer customization options for jewelry? Yes, we offer customization services for select jewelry pieces. Please contact our customer service team to discuss your customization requirements and explore available options.

4. What payment methods do you accept? We accept various payment methods, including major credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed securely to ensure your privacy and protection.

5. How can I track my order? Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your package.

6. What is your return policy? We have a hassle-free return policy that allows you to return eligible items within a specified period for a refund or exchange. For more details, please refer to our Cancellation & Refund Policy.

7. Do you offer international shipping? Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country.

8. How can I care for my Luxury Bring jewelry? Proper care and maintenance are essential for preserving the beauty of your jewelry. Refer to our Jewelry Care Guide available on our website for tips on how to clean and store your pieces.

9. Can I visit your showroom to view the jewelry in person? Yes, we welcome you to visit our showroom to explore our stunning collection of jewelry pieces in person. Our knowledgeable staff will be delighted to assist you.

10. How can I stay updated on new arrivals and promotions? Subscribe to our newsletter to receive updates on new arrivals, promotions, and exclusive offers. You can also follow us on social media platforms for the latest news and announcements.

If you have any additional questions or require further assistance, please don't hesitate to contact our support team. We are committed to providing you with exceptional service and ensuring your satisfaction with every purchase from Luxury Bring.


Last Updated: 03/03/2024